Harassment and victimisation
Last updated: 4 June 2018
An introduction to what is meant by the terms harassment and victimisation, under the Equality Act 2010.
A human rights based approach: for ombudsman schemes
Last updated: 23 July 2019
Ombudsman schemes can put the rights of the people they serve at the heart of their work by taking a human rights based approach.
Human rights and complaints: for ombudsman schemes
Last updated: 23 July 2019
Outlining the human rights that are most likely to be involved in complaints to ombudsman schemes.
The right to life: for ombudsman schemes
Last updated: 26 July 2019
Relevant for complaints to ombudsman schemes about avoidable death in institutional settings, such as policing, health and social care.
The right to be free from torture or cruel, inhuman or degrading treatment or punishment: for ombudsman schemes
Last updated: 26 July 2019
Find out how to deal with complaints that could involve this right, including in health and prison services, and the home.
The right to liberty and security: for ombudsman schemes
Last updated: 26 July 2019
The right to liberty and security protects you from unreasonable detention. It can be particularly relevant to ombudsman cases involving the treatment of m
The right to a fair hearing: for ombudsman schemes
Last updated: 26 July 2019
Ombudsman schemes will examine how authorities have met their obligations under the right to a fair hearing.
The right to respect for private and family life, home and correspondence: for ombudsman schemes
Last updated: 26 July 2019
The right to respect for private and family life is relevant for ombudsman, particularly in health, planning, family and data protection issues.
The right to freedom of thought, conscience and religion: for ombudsman schemes
Last updated: 26 July 2019
The right to freedom of thought, belief and religion protects certain actions based on your beliefs.
The right to freedom of expression: for ombudsman schemes
Last updated: 26 July 2019
Ombudsman schemes may need to balance the right to freedom of expression against the rights of others when investigating any interference with the right.