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Are disabled people at a substantial disadvantage?

Last updated: 21 Feb 2020

Organisations need to ask themselves whether the way they do things puts you, as a disabled worker at a substantial disadvantage compared with a person who is not disabled.

The continuing duty on organisations

Last updated: 02 Mar 2020

If a disabled person wants to use an organisation’s services but finds barriers, then the organisation needs to think about reasonable adjustments.

The three requirements of the duty

Last updated: 01 Jul 2020

The duty contains three requirements that apply in situations where a disabled person would otherwise be placed at a substantial disadvantage compared with people who are not disabled.

Transport and reasonable adjustments

Last updated: 02 Mar 2020

Guidance for transport providers on providing reasonable adjustments for disabled people

How do we define 'reasonable'?

Last updated: 02 Mar 2020

Guidance on reasonable adjustments where a disabled person would otherwise be placed at a substantial disadvantage compared with people who are not disabled.

When the duty is different

Last updated: 02 Mar 2020

Advice on reasonable adjustments, who pays for adjustments, and Access to Work.

What you can do if you think an organisation has not made reasonable adjustments

Last updated: 02 Mar 2020

Guidance for disabled service users on what to do if an organisation has not made reasonable adjustments

Who pays for an adjustment?

Last updated: 02 Mar 2020

Advice on reasonable adjustments, who pays for adjustments, and Access to Work.

DM v. Fife Council (2016)

Last updated: 12 May 2016

Iain Nisbet reports on the recent decision in DM v. Fife Council regarding a disabled pupil who's education was interrupted and he struggled to make an effective transition to further education.

Commission works with npower to improve conditions for disabled staff

Published: 26 May 2016

Disability discrimination awareness training is being rolled out to npower’s managers following work with the Equality and Human Rights Commission to improve conditions for disabled staff.

Pay for damaged wheelchairs, leading Paralympian tells airlines

Published: 14 Jun 2016

British air carriers should cover the full cost of damage they cause to wheelchairs and mobility devices, according to Chris Holmes, Disability Commissioner of the Equality and Human Rights Commission.

Paulley v FirstGroup PLC

Last updated: 13 Aug 2019

Background on the Equality and Human Rights Commission's involvement in the Doug Paulley v FirstGroup PLC legal case, involving disability discrimination and priority for wheelchair users on public transport.

Wheelchair spaces on buses must be available to disabled people, bus companies told

Published: 15 Jun 2016

EHRC seeks assurance from NHS Scotland over equal access to health care

Published: 22 Jun 2016

EHRC Scotland will be contacting Ayrshire and Arran NHS Board to seek assurances that their legal requirements are being met for all disabled patients.

Lack of progress on disability rights is society’s ‘badge of shame’

Published: 20 Jul 2016

David Isaac comments on the Equality and Human Rights Commission's response to the Lords Select Committee on the Equality Act 2010 and its effect on the lives of disabled people.

Wheelchair accessibility in taxis and private hire vehicles

Last updated: 20 Jul 2016

Westminster Transport Minister Andrew Jones has announced that taxis will soon be under legal duties to carry wheelchair using passengers.

Commission reacts to Citizen’s Advice report on employment gap faced by disabled people and people with health conditions

Published: 03 Aug 2016

Bus Services Bill, Second Reading, House of Commons

Last updated: 24 Feb 2017

This briefing highlights opportunities to improve the accessibility of public transport for disabled people in the Bus Services Bill.

Disabled Scots facing major barriers to achieving real equality

Published: 04 Apr 2017

Progress towards real equality for disabled people in Scotland over the past twenty years is at risk of stalling unless a concentrated effort is made to tackle issues in housing, hate crime, mental health, employment and education. 

Things to ask the UK Government about their work to make life better for disabled people

First Published: 25 Nov 2014

This is an easy read guide of things to ask the UK Government about their work to make life better for disabled people.