General enquiries and information

Coronavirus (COVID-19) update

Following government advice to contain the spread of the coronavirus (COVID-19), all our offices have been closed and staff are now working from home.

During this time we will not be able to collect any post sent to our offices. Please ensure that any post sent to us in the last seven days and any future correspondence is sent by email until further notice:

If these temporary arrangements are not accessible to you, please contact us on 0161 829 8327, leave a message and we will call you back to discuss ways of making adjustments.

You can find out more about us and about our work.

We do not provide advice on discrimination or human rights issues. If you need help or guidance on a discrimination or human rights matter which has affected you please contact the Equality Advisory Support Service (EASS). If you are unhappy with the service EASS has provided please follow the EASS complaints process.

If you have a general enquiry, or want to give feedback on our work, please use the form below. 

Alternatively, you can write to us at: 

Equality and Human Rights Commission
Correspondence Unit
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

You can also use our British Sign Language (BSL) interpreting service.

If your enquiry requires a response, we usually aim to reply within 20 working days. However, if we are experiencing very high levels of enquiries, it may take us longer to reply than usual. We apologise for this, and hope you will bear with us.

Last updated: 23 Mar 2020