Advice and support about discrimination and human rights:

If you need expert information, advice and support on discrimination and human rights issues and the applicable law, especially if you need more help than advice agencies and other local organisations can provide, please contact the Equality Advisory and Support Service (EASS).

Please note: EASS is completely independent of the Commission.

Phone: 0808 800 0082
Textphone: 0808 800 0084

Website: www.equalityadvisoryservice.com

Post:
FREEPOST
EASS HELPLINE
FPN6521

Opening hours:

9am to 7pm Monday to Friday
10am to 2pm Saturday
closed on Sundays and Bank Holidays

Freedom of Information requests:

If you want to make a Freedom of Information request to the Commission, please read our information on how to go about it.

Data Protection Act requests:

If you want to make a request to the Commission under the Data Protection Act, please read our information on how to go about it, and download a subject access form.

Complaints:

If you wish to register a complaint about the service you have received from the Commission, please read our information here on how to go about it.

Information about the Equality and Human Rights Commission and our work:

If you would like to find out more about our role and work please take a look around our website or contact us through the online form on our General Enquiries page, or write to us at:

Correspondence Unit, Arndale House, The Arndale Centre, Manchester M4 3AQ

by post: Correspondence Unit, Arndale House, The Arndale Centre, Manchester M4 3AQ

Offices

Please note: The Commission does not provide advice on discrimination or human rights matters. The telephone numbers below are not helplines. Please contact the Equality Advisory Support Service (contact details above) if you need advice or information on discrimination or human rights matters.

Manchester

Arndale House, The Arndale Centre, Manchester, M4 3AQ (map)

Telephone: 0161 829 8100
Fax: 0161 829 8110

London

Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX (map)

Telephone: 020 7832 7800
Fax: 020 7832 7801

Cardiff

Block 1, Spur D, Government Buildings, St Agnes Rd, Gabalfa, Cardiff CF14 4YJ (map) 

We welcome correspondence in Welsh. We will respond to it in Welsh. Corresponding in Welsh will not lead to delay. 

Telephone: 02920 447710  (We welcome phone calls in Welsh)
Fax: 02920 447712

Email: wales@equalityhumanrights.com

Glasgow

151 West George Street, Glasgow G2 2JJ (map)

Telephone: 0141 228 5910
Email: scotland@equalityhumanrights.com

The telephone numbers above are not helplines. Please contact the Equality Advisory Support Service (contact details above) if you need advice or information on discrimination or human rights matters.

British Sign Language Users:

The Commission regularly reviews its services and considers opportunities to provide improved and consistent standards.

In order to deliver to the widest range of stakeholders, we have now contracted one of the most advanced telecommunications services to ensure Deaf British Sign Language (BSL) users can contact us on an equitable basis to hearing stakeholders, for further information and to use the SignVideo BSL service. 

Media enquiries

Read our latest news stories and latest blogs.

If you work in the media and wish to speak to our press office, please call 0161 829 8102 (out of hours mobile 07767 272 818) or email us

For the media office in Scotland use the contact details in the media enquiries section of the how to contact the Scotland office page

Website feedback

If you wish to report problems using our website or give us feedback about the site, please use our online website feedback form.

Last updated: 09 Jan 2017