Welfare benefits advice

Advice and Guidance

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      Great Britain

We have funded a guide for advisers helping people with discrimination in the welfare benefits system.

It covers:

  • examples of discrimination cases within the welfare benefits system
  • how the law can help  
  • how you can get further help

The aim of this resource is to help you use equality and human rights legislation effectively when providing advice.

Do you work for an advice organisation?

If you work for an advice organisation or a trade union you can get help on equality and human rights issues using our EHRC Adviser Support service.

Last updated: 25 Feb 2021

Further information

If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service.

Phone: 0808 800 0082
Textphone: 0808 800 0084

You can email using the contact form on the EASS website.

Also available through the website are BSL interpretation, web chat services and a contact us form.


Opening hours:

9am to 7pm Monday to Friday
10am to 2pm Saturday
closed on Sundays and Bank Holidays

Alternatively, you can visit our advice and guidance page.