A human rights guide for ombudsman schemes
Find out what a human rights based approach is, why it is important in assessing and investigating complaints and access practical tools to help you in your casework.
Understand the system and structure of human rights law, where it comes from, how it operates and what the UK’s obligations are.
Check by sector and topic for the human rights that could be relevant to the case you are working on.
Explore the human rights that are most likely to be involved in complaints brought to ombudsman schemes, read the relevant case law, and find out how to approach common issues.
Last updated: 02 Aug 2019