Avoiding discrimination: Centrally provided services

Advice and Guidance

Who is this page for?

  • Public sector

Which countries is it relevant to?

    • England flag icon


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    • Scotland flag icon


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    • Wales flag icon


Your institution will have a range of support services for students which may include the following:

  • careers advice and training
  • catering
  • childcare
  • counselling
  • disability and/or equalities office
  • finance 
  • scholarships and bursaries
  • health
  • international students services
  • language learning
  • spiritual facilities
  • welfare services.

You must not discriminate in the provision of these services and careful thought needs to be given to the implications of the Act on service delivery and for training and supporting frontline staff.

Last updated: 19 Feb 2019

Further information

If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service.

Phone: 0808 800 0082

You can email using the contact form on the EASS website.

Also available through the website are BSL interpretation, web chat services and a contact us form.


Opening hours:

9am to 7pm Monday to Friday
10am to 2pm Saturday
closed on Sundays and Bank Holidays

Alternatively, you can visit our advice and guidance page.