Avoiding discrimination: Centrally provided services

Advice and Guidance

Who is this page for?

  • Public sector

Which countries is it relevant to?

    • England


    • |
    • Scotland


    • |
    • Wales


Your institution will have a range of support services for students which may include the following:

  • careers advice and training
  • catering
  • childcare
  • counselling
  • disability and/or equalities office
  • finance 
  • scholarships and bursaries
  • health
  • international students services
  • language learning
  • spiritual facilities
  • welfare services.

You must not discriminate in the provision of these services and careful thought needs to be given to the implications of the Act on service delivery and for training and supporting frontline staff.

Last updated: 14 Jul 2016

Further Information

If you think you might have been treated unfairly and want further advice, you can contact the Equality Advisory and Support Service

Freephone 0808 800 0082

Textphone 0808 800 0084

Or write to them at


Alternatively, you can visit our advice and guidance page.