Consumer, services and utilities: human rights for ombudsman schemes

Advice and Guidance
Human Rights

Who is this page for?

  • Ombudsman schemes

Which countries is it relevant to?

    • Great Britain

This section includes organisations involved with the consumer and retail sectors, financial and legal services, communications, energy and utility companies, and property and home improvement services.

Theme Topic Right
consumer, retail and services accessibility protection from discrimination
communications freedom of expression, protection from discrimination
complaints right to a fair hearing
discrimination protection from discrimination
property law right to a fair hearing
reasonable adjustments protection from discrimination
utilities accessibility protection from discrimination
communications freedom of expression, protection from discrimination
complaints right to a fair hearing
discrimination protection from discrimination
electricity for the home adequate standard of living
heating for the home adequate standard of living
reasonable adjustments protection from discrimination
sanitation for the home adequate standard of living

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Last updated: 26 Jul 2019