Your rights to fly - step by step guide
Under new European law, if you are disabled or have difficulty moving around you can receive assistance when you fly to and from Europe.
You do not need to be permanently or physically disabled to benefit from this service. In fact, anyone who has difficulty moving around, for example because of their disability, age or a temporary injury, can receive help when they fly.
This short guide gives you an overview of your rights and explains what you can do to ensure your journey runs smoothly from start to finish.
*You will see the term ‘persons with reduced mobility’ used at some airlines and airports across Great Britain. This is the legal term used to define airline passengers who find it difficult to move around easily because of factors such as disability or age.