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If you feel your grievance has not been satisfactorily dealt with, you should tell your employer you are going to appeal. He or she must arrange another meeting to discuss this and the same rules apply to this as the original meeting. If you do not appeal, but commence a claim in an employment tribunal, any compensation you are awarded may be reduced by between 10% and 50%.
After the appeal meeting the employer must tell you what he or she has decided and that is their final decision. If you are still not satisfied with the way you have been treated you can commence a claim in the employment tribunal.