Finding the right words

We have not developed a common language that accurately reflects our aspirations and expectations for our daughters as well as our sons

 

Zia Sardar calls for a new language of equality
 
Language is how we make ourselves understood. Of course, we do have other ways to communicate, such as body language or gesture, but they are hardly precise and can be easily misinterpreted. Language is our largest and most flexible store of information: the tool that allows us to learn, to teach and to change. Without language, we would be restricted in everything we do.

In fact, language is more than a communication tool: it shapes how we think, how we conceive of ourselves and the world around us. Language is a living thing, made in the process of living together by members of society. And language serves multiple purposes for all the different individuals and groups who make up our society.

The trouble is, even with language, we can create misunderstanding and our words can be open to misinterpretation. Between what we mean to say, what we intend to mean and what our words mean to other people, there is plenty of room for error, unintended offence and talking at cross purposes.

We all know language changes; otherwise today’s pupils would not have such a struggle with Shakespeare. We are constantly taking in and finding new words. Some tatty old patches drop off; newly constructed pieces are added. Computers and the internet have added whole new sections to dictionaries. They have also altered the most obvious meanings of words that have long been in use: when we hear the word ‘net’, we are far more likely to think of how we email a friend than a hairnet or a fishing net.

Yet even today, much of the language in which Shakespeare expressed his ideas remains part and parcel of everyday communication. The truth is our language is a patchwork. It has been forged in the past, and reflects old experiences, ideas, and encounters as well as new ones.

But there is nothing uniform or preordained about how words and their meanings come into or fall out of use, nor about how meanings change. Society changes, our ideas and attitudes are transformed, but these changes are not necessarily in sync with changes in language. This disparity can have troubling consequences.

It can result in people saying things they don’t strictly mean, or implying meanings they may not actually consider proper or acceptable. We may keep on using old and familiar words and expressions – often with an imaginary pinch of salt – because we have failed to develop new words that are both easy to use and more accurate descriptions of what we think or want to say.

The four decades since the 1960s have seen a radical transformation in British society and attitudes. Take as an example a visit to hospital. Today, your nurse is quite likely to be a man while your doctor is a woman: a situation almost unheard of in the 60s, but now taken as normal.

The question is whether our language, and how it shapes our thinking, has caught up with changes we find perfectly acceptable, indeed preferable – because life is now more equitable in the opportunities it offers to men and women.

Way back in 1976, in a seminal study called ‘Words and Women’, the sociologists Sally Hacker and Kate Swift asked three hundred college students to select pictures from magazines and newspapers to illustrate different chapters in a sociology textbook. Half the students were given chapter headings like ‘Social Man’, ‘Industrial Man’ and ‘Political Man’.

The other half were given different but corresponding headings such as ‘Society’, ‘Industrial Life’ and ‘Political Behaviour’. Guess what? The first group of students, from both sexes, consistently choose pictures of men only. The second group, working without ‘man’, selected images of both males and females.

We continue, however, to use the common generic term ‘man’. In a phrase like ‘the ordinary man in the street’, the speaker is actually referring to everyone: men, women and children. But what do we actually think of when we hear this sentence: ‘What should rational man do in this situation?’ Or a philosopher ‘who uses his reason to guide him?’ In these examples, the generic man is meant to stand for both men and women – for all of us.

Should we worry about this? The fact is, regardless of the author’s intentions, using ‘man’ is not interpreted as gender neutral. The phrases above still carry implicit assumptions that everyone on our streets is a man, rationality is limited to men and all philosophers are men. Yet this is not the premise on which our society operates in reality. We are, in effect, continuing to talk at cross purposes. Or, to put it another way, we have not developed a common language that accurately reflects our aspirations and expectations for our daughters as well as our sons.

What is the effect of this language gap? Many will surely feel that, even if we talk at cross purposes, we basically know what we mean, or at least what we intend to mean. But such complacency may be misplaced. In tabloid papers, popular magazines and across the whole gamut of the mass media, old language – loaded with its baggage of implicit meanings – is sending conflicting messages to young women and men, saddling them with outdated attitudes about the choices they can and should (or should not) make about their lives. And the common currency of old language can make it much more difficult us to discuss and resolve any conflict.

Sex equality is by no means the only issue to have changed our country over the past four decades. Britain has also become a multicultural society in that time. The vast majority of migrants who settled in Britain have transformed how we live: from what we eat to how we shop, they have brought a range of experience, talent and service that has become part of everyday life.

Yet the process has been neither easy, nor is it complete. On the one hand, British people like to pride themselves on being fair minded and tolerant. On the other, we know racism has been a common experience for immigrants. And, if we stop to think about it, we know our everyday language contains hoards of negative, pejorative – indeed openly offensive – words and expressions on the subjects of race, colour and ethnicity. And worse, we know people continue to use such language without thinking about how it affects the lives and sense of belonging of the minorities referred to.

If we want to talk about how to create a cohesive society that is fair, that asks of and offers to everyone the same promise of acceptance and opportunity, we must also ask: do we have the language to honestly debate the issues? Does the terminology we use create barriers to thinking and talking about how we want to shape Britain’s future for the benefit of all?

Our language does not serve all our people equally. Social bias, inherited and sustained, about sex, race and sexual orientation, as well as age, disability and religion, is reflected in the words we use to discuss these subjects. And language itself reflects what it has helped create and sustain. Promoting equality thus requires, among other things, raising awareness of this bias. And doing something about the negative underpinnings of words – and all the possible consequences these implied meanings could have.

Language has the power to direct our gaze. What we see or hear is not always ‘out there’; sometimes we see and hear what language directs us to look for in experience. Language says ‘notice this’, ‘ignore that’, ‘pay attention to this’, ‘separate from that’, and ‘such and such things belong together’. The language we are taught from infancy predisposes people to take such discrimination for granted, as an inescapable part of life.

It also has the potential to bring people together, and the power to create and shape our collective outlook as a society. This is why the Equality and Human Rights Commission has established a language group. Recently, the group has been examining the way language controls what we see, hear and think. It has been looking at words that are inherently discriminatory and exploring neutral or positive alternatives. Our report will be available soon.

Promoting a language of equality is not about imposing some authoritarian notion of political correctness. Rather, it is about understanding why political correctness failed and devising the kind of language that resolves the problem of talking at cross purposes. We all know that the overzealous pursuit of politically correct language often leads to absurd situations: there is no shortage of silly terms around, such as ‘folically challenged’ for bald, or ‘negative buoyancy factor’, which simply means the ship sank. But calling a person with Downs Syndrome ‘mongol’ is not only offensive but dehumanising – likewise referring to people with communication impairments as ‘dumb’, or describing disabled people in general as ‘invalids’.

We are not looking to lay down rules so much as inviting everyone to consider how better to ensure that what we say is what we intend and want to mean. Language is all about cooperation. Everyday language is something we create and change together, and looking for ways to improve it can help us to express in words what we want to see in practice: a society of equality based on dignity, respect and value for us all.

Zia Sardar is a writer, broadcaster and academic. He is also a commissioner for the Equality and Human Rights Commission.

15 Comments

Zia Sardar is absolutely right about the importance of promoting a "language of equality". I expect from the Commission of Equality of Human Rights to help people 'find the right words', maybe by producing a document with guidelines and practical examples of what an INCLUSIVE language is. If we leave this task to individuals, trusting that their common sense and good intentions will be enough, all we will get is more of the same: a continuation of the debate about political correctness and confusion. The commission should support those individuals and organisations who want to promote equality with confidence, without even entering the debate about political correctness. I hope to find it soon on this website!

Isabel Garcia
01 Oct 2007

Zia's comments echo sentiments that I expressed some time ago in an article on what I refer to as "Phrasebook Diversity" (see Why “Phrasebook Diversity” is not Enough at http://www.pfc.org.uk/files/Why_Phrasebook_Diversity_is_Not_Enough.pdf). The point I made then, and which remains valid today, is that people seem to learn the principles of polite and considerate use of language by rote -- like learning how to buy an ice cream or hail a taxi for a trip abroad. Learning by rote in this way means people often fail to apply what they learned in one context to another. If it's impolite to call someone "a black" or refer to "the disabled" then how come the most educated and considerate of diversity specialists carry on referring to "transsexuals" or (even more rude) say "Mary is A transsexual"? This may seem a trivial example (unless you've ever been reduced to an impersonal label like that) but the underlying point is that the challenge is to learn the GRAMMAR OF DIVERSITY. That way, you know how to be polite and considerate to everyone you meet. A small difference in approach, but it will serve people well.

Christine Burns
01 Oct 2007

I felt bereaved at the weekend. I had lost the DRC and with it the expertise I had come to rely upon but had never actually used. On Monday I was distressed when I read the piece about language. Don't get me wrong it was very good as were the comments. However, if this is to be the level of contributions for the future, the CEHR will be in the hands of a small and very articulate group of people. What hope is there for the voiceless, for those that can scarcely use language for everyday purposes let alone for higher debate. I have cerebral palsy and am fortunate that I have been able to communicate throughout my life with some help from my friends. However, when it comes to body language my own body lets me down and I fail to express myself as your writers so eloquently expect body language to be able to express many aspects of one's situation. I have a fear that there is a danger that the CEHR will be taken over by highly intelligent and articulate minorities who can fight for their rights whilst forgetting the weakest and voiceless in our society.

Graham Monteith
02 Oct 2007

I am disabled and have dyslexia, what gets me are the people who want to be known as lets just say for example Julia, Julia is transsexual Julia goes on TV to tell people she is transsexual then wants to complain because people know she is transsexual and will say god Julia is a transsexual, is that an insult well I do not think so. Colour well if your coloured be it Black brown or pink thats it your coloured, what we should be doing is making coloured people and pink people not notice. But heck even on here we have a black hand and a white hand. I filled in a form this week for the job Center it asked, are you white British or white something else. Are you coloured coloured Asian or African British or African American, what a load of tosh the question should be are you British, why are they asking for a race and creed, is it because if your African British you get some better treatment because your a minority, otherwise why ask.

Robert
03 Oct 2007

Zia Sardar's comments are in my view largely correct although I am not convinced that they are particularly timely. In a sense it is quite depressing to discover that the debate on language has not moved on since the late seventies when continental philosophy began to alter our perspective on the formative role of language in constructing social 'reality'. I personally feel however, that the direction we need to take is one that emphasises collective solidarities based on clear materialist priorities such as the fair distribution of social goods, which is where race relations and gender equality began. This is not to negate the importance of language but rather to recognise that there is an equally pressing issue of income disparity and social exclusion that is best thought of in old fashioned sociological terms. If we are to appeal to broad section of white and BME working class people then we need to go back to basics and reinstate the importance of class as a major amplifier of those inequalities that are currently recognised under law. Whilst I am not claiming that there is no place for language development as part of the Equality and Diversity agenda I believe that it must take second place to the language of mathematics right now.

Darren Wilson
05 Oct 2007

The general argument put forward by Zia isn't new, and yes, language and its meaning impacts upon all of our lives. Too often, however, this acknowledgement gets buried under a false debate around 'political correctness'and whether this or that word causes offence. In my opinion either side of the PC debate miss the fundamental issue: what are the implications of the language we use - how is this language going to impact upon how specific groups of people in terms of how they are both seen and treated. At this moment in time the word 'cripple' is viewed as outdated and offence - I wouldn't disagree. In terms of perpetuating the inequalities faced by disabled people, I would argue the term 'people with disabilities' is far more dangerous and degrading. Why should I accept a label based on measuring 'non-conformity'. Instead of women why not say, 'people without a penis'? How can you construct a language of equality when dominant ideologies "view" people with impairments as less than 'normal'. How can we give meaning to a 'language of equality' when such words as 'fairer' are introduced into the realm of equality and human rights?

Bob Williams-Findlay
10 Oct 2007

Language which focuses on political correctness and social justice is important of course but there may be a danger that this is the only language which is used when people think about disability. Inside every disabled person, there is a sense of humour, a way of looking at the world, a person who wants to give and receive affection, a person who wants a laugh (all to varying degrees of course. It's a pity there is not yet a language to frame disability within this whole person concept.

John Mackness
10 Oct 2007

Christine has a very good point about simple rules of good manners a very different notion indeed from the absurdities of "PC" which distract from simple valuing of people. However the point that Darren makes is important as too much focus has been given to already priviledged members of society individually powerful because of socio economic class. Too much attention is given to social elites and too little to people genuinely excluded.

Nigel Johnson
11 Oct 2007

Human Rights would be at stake if the use of Language is enforced because Language is a subjective thought. Usage of word is another subject but again we all do not read or need to read the same words to meet our needs. Secondly, a single word might have a different meaning for an individual. I recall going a conference funded by the government during 70’s where non-whites gathered to decide whether they should be called Blacks, Coloured or by some other word. I think they decided that it was appropriate to be called Black. I don’t think that racial discrimination has decreased because ‘Black’ word has been used and seen as the correct word to describe a certain group of people in UK. At personal level I use to work in the profession that required the usage of political correct words but within which I encountered racial problems resulting into my life been destroyed not that I had used wrong words but the way I was treated at work whilst the managers used correct words but failed to treat me equal. I think, The Commission for Equality and Human Rights would be wise to see that citizens are treated equal rather than spent money in order to come with new words for the sake of creating political correct words which the majority of people might not care for or might not need to use in their life. The correct words are mainly for the professionals in specialised fields who are already trained to use the correct sentences to defend the personal prejudices. The usage of enforces usage of words do not change the thought. Chander Sunak

Chander Sunak
12 Oct 2007

Zia is so wrong about language. Words are less than 10% of how we communicate. A smile, a positive attitude and an acceptance of every of every individual as unique on his\her own terms is what really counts. Words don't overcome entrenched sensitivites or prejudices - attitudes and actions di. From a very different angle, I agree with Chandar Sunak - words can mask or sometimes create problems. Very rarely they alone resolve situations. Having said that, I am so glad that there is no longer an organization for "Racial Eqality" - until we all accept that there is only one race --- the HUMAN RACE --- there is no realistic starting point. One of those exceptional cases where labelling really is important. Keep up the good work; this is such an important forum

B. Purcell
21 Oct 2007

well why can we not look at a black person and see a person, I do not look at a white person and say my god he is white or black or disabled. I see a person. This is the disability idea. you should not use word like Incapacitated, wheelchair bound, handicapped,crippled moron thick, stupid I can go on and on it a list. The fact is I am in a wheelchair is the wheelchair part of me, is a car part of you. what should we call you then my answer is simple ROBERT. equality is being the same as you or them if we keep highlighting the difference we will never be treated the same.

Robert
22 Oct 2007

Attempts to proscribe language have always failed. In relation to equality this is quite stark. Today's inclusive and reasonable language is tomorrow's prejorative and unacceptable language. Quite recently I was at a conference dealing with equality of access and one highly educated academic asked what more could be done to attract 'coloured' people. The collective cringe was almost audible amongst those present. It is hard to believe you could be so far behind the times to use that term. So I do agree in a way, the simplest solution is to publish a list of words and phrases that definately should be not be used as they are known to cause offence. I believe the BBC have such a list already.

Steve Middleton
01 Nov 2007

I think finding the right words is important if people stick with it and these words are integrated into our daily lives. I understand that only 7% of communication come from 'words' and the rest are from body language, tone of voice etc. However, we now use emails, internet and text so body language and tone are lost anyway, it would be useful to educate the society with the right words. This is not about political correctness but this is the least we should expect from people who lives around us. For example if you are young you wouldn't want to be called 'sunshine' because this suggest inexperience etc. and same for older people would not like to be called 'old git' simply because it's insulting. If we know certain words are offensive then we just stop using them, just like we don't use swear words in front of children. This rule should apply cross the board as well for example, I often found some 'jokes' are offensive but people would say 'only joking' and get away from it, some radio/ TV programmes do not edit out offensive jokes or languages and when people complaint, they said it was the guest's responsibility and not the broadcaster. If people wants to joke about people who are 'different' or not the majority and thought that they can rightly do so, they need to think again.

Carl
16 Nov 2007

From my experience, I do not believe that using correct words, destroying individual identities, eliminating diversity or finding reasons for being biased is not going to change the Culture. The only way racism can be reduced in your Country is to investigate each victim’s complaint rather than the Country start supporting the employer in my case Local Government to cover the problem. Your Country likes making headlines when individual Human Rights are violated in other Countries but does it care about individual victim’s Human Rights on its own land?

Chander
24 Nov 2007

This is the correct text. From my experience, I believe that using correct words, destroying individual identities, eliminating diversity or finding reasons for being biased is not going to change the Culture. The only way racism can be reduced in your Country is to investigate each victim’s complaint rather than the Country start supporting the employer in my case Local Government to cover the problem. Your Country likes making headlines when individual Human Rights are violated in other Countries but does it care about individual victim’s Human Rights on its own land?

Chander
24 Nov 2007

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