Creating a fairer Britain
The Equality Act came into force on 1 October 2010. The information on this page reflects changes to the law.
If you believe someone has unlawfully discriminated against you, harassed or victimised you in relation to the goods, facilities or services, or public functions they provide, or an association they run, what can you do about it?
This part of this guide:
There are three things you can do:
You do not have to choose only one of these. Instead, you could try them in turn. If the first does not work, you could try the second, and if that is also unsuccessful, you could make a claim in court.
Just be aware that if you do decide to make a claim in court, you need to tell the court about your claim (by filling in a form and paying a fee) within six months of what happened.
You do not have to go first to the person or organisation you believe discriminated against you or harassed or victimised you or to anyone else before making a claim in court.
You can, if you want to, make a claim in court straight away. But do think carefully about whether making a claim in court is the right course of action for you.
Making a claim may be demanding on your time and emotions, and before starting the process you may want to look at whether or not you have a good chance of succeeding. You may also want to see if there are better ways of sorting out your complaint.