The The Equality Advisory and Support Service (EASS) was commissioned by Government in 2012 to replace the EHRC Helpline, which is now closed. Contact the EASS if you need expert information, advice and support on discrimination and human rights issues and the applicable law, especially if you need more help than advice agencies and other local organisations can provide.
The contact details for the EASS are:
Phone: 0808 800 0082
Textphone: 0808 800 0084
Website: http://www.equalityadvisoryservice.com/
Post: FREEPOST Equality Advisory Support Service FPN4431
Opening hours:
09:00 to 20:00 Monday to Friday
10:00 to 14:00 Saturday
Closed on Sundays and Bank Holidays
Please read our information about making an FOI request
Please read our information about making a DPA request and download a subject access form.
Please read our information about making a complaint about the EHRC.
We have offices in Manchester, London, Glasgow and Cardiff.
Please note: the telephone numbers below are not for the helpline.
Please contact the Equality Advisory Support Service if you need advice or information.
Arndale House, The Arndale Centre, Manchester, M4 3AQ (map)
Telephone 0161 829 8100 (non helpline calls only)
Fax 0161 829 8110
Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX (map)
Telephone 0207 832 7800 (non helpline calls only)
Central minicom number: 020 7832 7880
London Fax: 020 7832 7801.
3rd floor, 3 Callaghan Square, Cardiff, CF 10 5BT (map)
Telephone 02920 447710 (non helpline calls only)
Textphone 029 20447713
Fax 02920 447712
wales@equalityhumanrights.com
151 West George Street, Glasgow G2 2JJ Map
Telephone 0141 228 5910 (non helpline calls only)
Fax 0141 228 5912
email scotland@equalityhumanrights.com
For the media office in Scotland, please contact 0141 228 5938 or out of hours on 07970 787234
Our central minicom number is 0203 117 0238
Please note: the telephone numbers at our main offices are not for the helpline. Please contact the Equality Advisory Support Service if you need advice or information.
If you work in the media and wish to speak to our press office, please call 0161 829 8102 (out of hours mobile 07767 272 818) or email us at media@equalityhumanrights.com
If you wish to report problems using our website or give us feedback about the site, please use our online feedback form.