Creating a fairer Britain
If you need expert information, advice and support on discrimination and human rights issues and the applicable law, especially if you need more help than advice agencies and other local organisations can provide, please contact the Equality Advisory and Support Service (EASS).
EASS was commissioned by Government in 2012 to replace the EHRC Helpline, which is now closed. EASS is completely independent of the Commission.
Contact details for the EASS are as follows:
Phone: 0808 800 0082
Textphone: 0808 800 0084
Post: FREEPOST Equality Advisory Support Service FPN4431
Opening hours: 09:00 to 20:00 Monday to Friday
10:00 to 14:00 Saturday
Closed on Sundays and Bank Holidays
If you would like to find out more about our role and work please view our website or contact us:
If you want to make a Freedom of Information request to the Commission, please read our information on how to go about it
If you want to make a request to the Commission under the Data Protection Act, please read our information on how to go about it, and download a subject access form.
If you wish to register a complaint about the service you have received from the Commission, please read our information here on how to go about it.
Please note: The Commission does not provide advice on discrimination or human rights matters.
We have offices in Manchester, London, Glasgow and Cardiff. If you wish to contact us by phone (including text-phone and fax), or if you have arranged to attend one of our offices to meet with us, please find details below of how to reach us:
Arndale House, The Arndale Centre, Manchester, M4 3AQ (map)
Telephone: 0161 829 8100
Fax: 0161 829 8110
Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX (map)
Telephone: 020 7832 7800
Fax: 020 7832 7801
Ground Floor, 1 Caspian Point, Caspian Way, Cardiff Bay CF10 4DQ (map)
Telephone: 02920 447710
Text-phone: 02920 447713
Fax: 02920 447712
We welcome correspondence in Welsh and in English.
151 West George Street, Glasgow G2 2JJ (map)
Telephone: 0141 228 5910
Fax: 0141 228 5912
If you wish to contact us by text-phone, our central number is 020 7832 7880.
The telephone numbers above are not help-lines. Please contact the Equality Advisory Support Service (contact details above) if you need advice or information on discrimination or human rights matters.
If you work in the media and wish to speak to our press office, please call 0161 829 8102 (out of hours mobile 07767 272 818) or email us at firstname.lastname@example.org
For the media office in Scotland, please contact 0141 228 5938 or out of hours on 07970 787234
If you wish to report problems using our website or give us feedback about the site, please use our online website feedback form.